Topaz Springs Apartments

My experience when visiting topaz for a tour was excellent i met with ms.Danielle who was so nice and very welcoming She showed my the home an the different lay outs which I appreciate and also was very with detail with everything I needed to know. she made me feel comfortable and secure during our time I will definitely recommend this place and I will refer ms.Danielle to anyone who is interested with renting from topaz she was great But overall the apartments out nice and the layouts are perfect

(EDIT) FYI the water has been shut off THREE more times since I made this review. YESTERDAY! And now today which was totally unexpected and called it a “emergency” I’ve seen guys earlier messing with the water pipes THIS MORNING. Told us about the shut off at 1 PM .. I’m guessing management knew the water was going out again prior to the email. No compensation or anything for our inconvenience. ITS GETTING RIDICULOUS!!!! The saga continues. Hold your breathe if you think this is a professional organization. This property has been through SEVERAL water shut offs this year alone. March and several times July , August and September. Don’t do a good job notifying the residents. A automated text message system would do wonders. It’s 2023, no one is sitting on their e-mail anymore. . . BTW the front gate has been broken since 2021 and hardly any security and NO surveillance cameras no where to be found. Stop asking the residents to do a “neighborhood watch” … We don’t want to pay rent AND work for free. They only offer “beverages” for your free neighborhood watch services. I see a lot of phony 5 star reviews. Funny that we get a emails weekly about windows being broken, kids lighting fire and etc etc …. How is that 5 star worthy? Anyway. I used this particular email and name because I want to remain anonymous!

Scammers and races ppl since I been here I seen then fire all black ppl and replace with white workers. I went my whole lease with a broken window they close out work orders that has not been complete. I'm getting ready to move and work orders still has not been complete. I complained about mold under my kitchen sink that has damage the wood month ago and still no relief and I bet they going to want to charge me for that. Every week they shutting the water off for some reason to the next. Their is roaches but you pay for pest control. The do a pantry every month for the tenant but yet the office worker evey is always in there getting stuff to bring to her home taking from the tenant that actually live and pay rent in the complex. They are completely sweet till your signed and locked and they do absolutely nothing you can do about it.

I am inquiring about moving in. The apartments seem great. So far Stephanie has been very sweet and helpful and informative during this process. The reviews are kind of scaring me but so far my interaction and experience with them has been great! Or I should say my interaction with Stephanie had been great! Keep up the great customer service girl!